Yes, you will need a GP referral in order to get rebates from Medicare.
We are at capacity but occasionally our psychiatrist might accept referrals for adults living in City of Joondalup. Please read about our ADHD Assessment Process here.
Psychiatrists, like other medical specialists, set their own fees. Our fees at Mind and Brain are as set low as possible to allow us to maintain a viable practice and provide a high-quality service. Our fees do include an out-of-pocket amount and unfortunately, we are not able to offer bulk billing. Most health funds do not cover specialist fees, and you can check directly with your health insurer.
Attending a Telehealth Appointment is simple and convenient, and there is no additional cost for your appointment. All Telehealth appointments are by appointment only so if you do not have appointment you will need to contact us. You will need a device with a camera, microphone and speaker, and internet access. A headset is also recommended so that you can hear everything that is discussed clearly. We use simple wired headsets for appointments as these have proved the most reliable and easy to use. If you are not sure if your device and internet connection will work you can run a pre-call test any time before your appointment.
Before attending your Telehealth appointment make sure you have a quiet and private location to meet with our psychiatrist. It is important that yourself and the doctor are able to see and hear each other clearly, and without interruptions during your entire appointment. Initial appointments can last over an hour, so make sure you have a comfortable spot ready for when your appointment begins.
We respect you might have personal circumstances affecting your attendance and we will always consider your situation before charging a cancellation fee. Cancellation fees are $250 for initial appointments and $100 for follow-up appointments and are charged for “no shows” and cancellations made with less than 24 hours’ notice. Cancellations include situations where you are in an unsuitable location at the time of your appointment, and the appointment cannot proceed. Please contact us as soon as you are aware you will not be able to attend an appointment or unable to find a suitable location to attend your appointment.
There is free parking across the road from the clinic at James Cook Park and also nearby at the Westfield Whitford City shopping center. There are 3 visitor car bays at the ground level of 31 Green Road and also a disabled car bay near the front entrance of the building.
If you or another person’s life is in danger call triple-zero immediately.
If you need urgent assistance
Call the Mental Health Emergency Response Line (MHERL)
MHERL has a 24-hour telephone service for people in the Perth metropolitan area experiencing a mental health crisis.
Contact Lifeline on 13 11 14 for 24/7 for Crisis Support.
Or attend your nearest Hospital Emergency Department.
Your referral would need to specify a reason for your assessment, current symptoms, psychiatric and medical history, personal/developmental and substance use and alcohol history.